We are happy to consider any special our unplanned requests for meals, for example, if you would like us to prepare and host a braai at night around the fire with homemade bread cooked on the fire, we are happy to discuss this with you.

If you would like us to buy food and drink for you in advance this can also be arranged.

• Check in is at 14:00 but we are flexible and not hard and fast about arrivals. We do prefer however that you arrive during the day for safety on the road and crossing animals at night. The last 12 kilometres from the road to the lodge is a dirt track. It  is accessible for normal sedans but care is required after heavy rains and/or soil  Feel free to check out around noon the next day after you have signed our guest book and made plans to return to iganu.
• Please pay the 50% deposit when you make a booking and the rest on the day of departure. iganu accepts cash and EFT payments.

There is a minimum stay of 2 nights throughout the year if your booking falls on a Friday, Saturday or Sunday night or during school holidays and long weekends.

Only written cancellations will be accepted via e-mail

Please ensure to receive an acknowledgment of cancellations

In the event of a cancellation, the following fees shall apply:

0-14 Days – Forfeit 100% of the booking value

15 – 28 Days – Forfeit 50% of the booking value

29+ Days – 100% refund

iganu is available for hire on a whole or partial basis, i.e., guests can hire the lodge and self-catering tents altogether; or in separate units. Guests prefer however to hire out the lodge for privacy.

We are open to long term rentals for artists, writers, entrepreneurs, retired couples and career break professionals.

High Seasons: 

March 21 to May 15 

July 09 to July 30

October 1 to 10

December 15 to January 25

Low Seasons:

February 15 to April 23

May 3 to July 9 

July 26 to October 1

October 11 – December 15

Rates for children 0 – 5 years old are available upon request and are subject to availability as well as terms and conditions.

Children 6 – 16 years old are accommodated on either a selected evening and morning game drive with their parents. Adult supervision is compulsory.

Adult supervision is mandatory for minors at the swimming pool at all times.

COVID-19

South Africa is currently under the Level 1 safety alert. Guests are required to wear masks and practice social distancing of one and half metres from each other.

We remain alert to advice and direction from the South African authorities. We are open for business, in line with approved regulations and guidance to protect guests, employees and third-party guests. Please engage with us in advance of your booking if you have any questions or concerns. Please e-mail hetty@iganu.com or call +27 (0) 78 383 9182.

Please read https://sacoronavirus.co.za for further information on the current situation.

Sustainability is a way of life at iganu.

We embrace the global and local principles of living responsibly, protecting and preserving our employees, guests and animals.

Our footprint is gentle, non-invasive and guided by practical and achievable environmental and sustainability principles. Our actions are mindful.

Our practices at the villa embrace industry health and safety principles, guidelines from the local authorities to protect people and assets and the safe water and power usage, waste disposal and recycling.